Eonex d.o.o., headquartered in Trnovec Bartolovečki, operates as a private company specializing in precision machining and surface treatment of metals and plastics for technically demanding components. Our core and long-term policy is focused on the continuous monitoring, preservation, and improvement of the quality of operations, products, and services, along with building and maintaining a reliable market reputation.

The principles of Eonex d.o.o.’s quality policy are based on:

• continuous compliance with applicable national and EU regulations, relevant standards and regulatory requirements, including ISO 9001:2015, ISO 14001:2015, ISO 13485:2016, EN 9100:2018, the Medical Devices Directive 93/42/EEC, and Regulation (EU) 2017/745 on medical devices; • continuous improvement of process efficiency and the quality management system;
• the principle: “The foundation of our existence is the customer”;
• delivering high-quality services and products in accordance with defined requirements and expectations; • identifying and managing risks that may affect product and service quality, the safety and health of employees, and compliance with regulatory requirements;
• maintaining high-quality partnerships with customers, suppliers, and the local community;
• setting and monitoring measurable and achievable quality objectives aligned with the organization’s policy and strategic guidelines;
• preventing and minimizing risks to employee health and safety;
• continuous training and awareness-raising of employees at all organizational levels, to develop necessary competencies, understand their contribution to the effectiveness of the quality management system, and be aware of their responsibility for quality and workplace safety;
• respecting the principles of accountability, transparency, ethical conduct, and consideration of stakeholder interests.

The quality policy represents the foundation of our operations and our relationship with employees, customers, suppliers, and all stakeholders. It is regularly reviewed to ensure its ongoing suitability, effectiveness, and alignment with the goals, strategy, and needs of the organization.

For its effective implementation, management provides appropriate resources, qualified personnel, and clearly defined responsibilities and authorities in accordance with the organizational structure. Management actively supports the implementation of the policy by example, while each employee is responsible for understanding it and consistently applying it in their work, in order to achieve high product and service quality and the satisfaction of all stakeholders.

Quality is the foundation of our success and the key to earning and maintaining our customers’ trust.